Reference Guide
Public Safety Software for Peru
A guide for Peruvian municipalities and regional governments evaluating unified public safety platforms — video surveillance, emergency dispatch, GIS, and incident management.
Peru's Public Safety Landscape
Peru operates a decentralized security structure with MININTER (Ministerio del Interior) overseeing the national police (PNP), while municipal governments manage local serenazgo (auxiliary security officers) and local surveillance systems. The core challenge: local serenazgo and PNP operate separately, using different systems, with no shared operational picture. The result is slow coordination and missed response windows.
Modern Peruvian municipalities are investing in integrated command centers — often called Centrales de Emergencias or Centros de Gestion de Seguridad Ciudadana — that consolidate surveillance cameras, GPS tracking of serenazgo units, and emergency coordination into a single operational platform.
Key Challenges for Peruvian Municipalities
Serenazgo-PNP coordination
Local auxiliary units and national police do not share a common operational picture. Without a unified platform, coordination relies on radio calls and individual judgment, creating critical response delays.
Fragmented camera infrastructure
Cameras from different vendors and eras with no unified management layer. Operators must access multiple interfaces to review footage, slowing response and creating blind spots.
105/911 emergency dispatch
Most municipalities lack modern CAD systems integrated with field unit GPS, making optimal resource assignment and response time tracking difficult.
Evidence and audit trail
Without standardized per-operator and per-incident logging, post-event review and institutional accountability become manual, incomplete, and difficult to audit.
What Modern Public Safety Software Provides
Unified video management
All cameras (municipal, CONASEC-funded, private) on one screen with search by zone, date, and event type.
Emergency dispatch
105/116 call intake, incident classification, and serenazgo/PNP unit assignment with GPS tracking.
Real-time GIS map
Positions of all units, active cameras, and live incidents on a shared operational map.
Sensor integration
LPR readers, panic buttons, gunshot detection (where deployed), and other sensors unified into the same environment.
Reporting and accountability
Response time KPIs, incident logs, and per-operator audit trail for post-incident review and institutional compliance.
Fragmented vs Unified Platform for Peruvian Municipalities
Frequently Asked Questions
Questions About Public Safety Software in Peru
What is the difference between serenazgo and PNP in Peru?
Serenazgo are municipal auxiliary security officers hired by local governments; the PNP (Policia Nacional del Peru) is the national police force. Modern public safety platforms bridge both institutions into a single operational picture, enabling real-time coordination between serenazgo units and PNP officers.
What emergency number does Peru use for dispatch?
Peru uses 105 for police and 116 for firefighters. Modern CAD platforms manage intake from both services, classify the incident, and automatically assign the appropriate response units.
What is CONASEC and how does it relate to public safety software?
CONASEC (Consejo Nacional de Seguridad Ciudadana) coordinates citizen security policy at the national level. Municipalities that receive CONASEC funding often use it for surveillance cameras and control centers. Having a platform that integrates these assets facilitates compliance with program requirements.
Can a unified platform work with existing cameras in Peruvian municipalities?
Yes. Modern platforms like KabatOne are compatible with ONVIF/RTSP cameras from any manufacturer. This allows municipalities to integrate already-installed surveillance infrastructure without replacing equipment, reducing costs and accelerating deployment.
How does KabatOne support Peruvian government deployments?
KabatOne's platform unifies serenazgo GPS, surveillance video, emergency dispatch, and incident management in a single operational environment. The system is deployable on existing infrastructure and requires no proprietary hardware, making adoption accessible for municipalities with constrained budgets.
What budget is typically needed for a municipal command center in Peru?
Costs range from USD 200,000 for a basic integration center to USD 1.5 million or more for a full C4 deployment. FONIPREL and PROINVERSION programs can co-fund technology infrastructure within public investment project frameworks.
Get Started
Transform Public Safety in Your Peruvian Municipality
See how KabatOne unifies serenazgo GPS, surveillance video, emergency dispatch, and incident management into one operational platform.